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Customer Privacy Notice

PRIVACY NOTICE REGARDING THE PROCESSING OF PERSONAL DATA

FOR THE CORPORATE WEBSITE

 

  1. Data Controller

Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Artstone Panel Sistemleri A.Ş. in its capacity as the data controller.

 

Company Name: Artstone Panel Sistemleri A.Ş.

MERSIS No: 0085040249500018

Tax No: 0850402495

 

Address:

Balmumcu Mah. Barbaros Blv. No: 24/B

34349 Beşiktaş / Istanbul / Türkiye

 

Telephone: +90 212 221 11 13

Email: [email protected]

Website: artstone.com

 

This Privacy Notice has been prepared pursuant to Article 10 of the KVKK to provide information regarding the processing of personal data of individuals who visit our corporate website, complete contact or quotation request forms, request information or quotations regarding our products and services, or otherwise contact our Company through the website.

 

  1. Personal Data Processed

Depending on your use of our corporate website and the requests you submit to us, the following categories of personal data may be processed:

Identity Data: Name, surname, title and similar information.

Contact Data: Telephone number, email address and, where provided by you, address information.

Customer Transaction Data: Information and quotation requests relating to our products and services, as well as transaction and communication information associated with such requests.

Transaction Security Data: IP address, website usage records and system logs.

Request and Communication Data: Messages, questions, requests and other information submitted to us through contact and quotation request forms or other communication channels.

Marketing Data: Information regarding your communication and marketing preferences where you have provided consent to receive commercial electronic communications.

 

  1. Purposes of Processing Personal Data

Your personal data may be processed for the purposes of:

* receiving, evaluating and responding to communication requests,

* providing information about our products and services,

* preparing, evaluating and responding to quotation requests,

* managing customer and prospective customer relationships,

* ensuring the security and technical operation of the website,

* fulfilling legal obligations,

* carrying out necessary procedures for the establishment, exercise or protection of a right,

* managing legal disputes,

* responding to lawful requests from authorized public institutions and authorities, and

* conducting campaigns, promotional activities and commercial electronic communications where the necessary permissions have been obtained.

 

  1. Legal Grounds for Processing Personal Data

Your personal data is processed pursuant to Article 5 of the KVKK on the following legal grounds, as applicable:

* processing is directly related to the establishment or performance of a contract,

* processing is expressly provided for by law,

* processing is necessary for our Company to comply with its legal obligations,

* processing is necessary for the establishment, exercise or protection of a right,

* processing is necessary for the legitimate interests of our Company, provided that such processing does not violate your fundamental rights and freedoms, and

* where required, your explicit consent has been obtained.

Commercial electronic communications are sent in accordance with the communication consent you have provided pursuant to applicable legislation.

 

  1. Methods of Collecting Personal Data

Your personal data may be collected through:

* contact and quotation request forms available on the website,

* email and telephone communications,

* cookies and similar technologies, and

* IP addresses and system logs.

Personal data is collected electronically by automated or partially automated means.

Detailed information regarding the use of cookies is provided in our Cookie Policy.

 

  1. Transfer of Personal Data

Your personal data may be transferred, in a manner that is relevant, limited and proportionate to the purposes of processing, to:

* website infrastructure, hosting, IT and technical service providers,

* corporate email and communication service providers,

* legal, accounting and consultancy service providers where necessary, and

* authorized public institutions, judicial and administrative authorities for the purpose of fulfilling legal obligations.

As the servers used for website infrastructure, hosting, data storage and IT services are located outside Türkiye, your personal data may be transferred abroad.

International transfers of personal data are carried out in accordance with the conditions stipulated under Article 9 of the KVKK and applicable legislation.

 

  1. Retention of Personal Data

Your personal data is retained for the period required by the purposes for which it is processed and in accordance with the retention periods prescribed under applicable legislation.

When the reasons requiring the processing of personal data cease to exist and the applicable retention periods expire, your personal data is deleted, destroyed or anonymized in accordance with the KVKK and applicable legislation.

 

  1. Security of Personal Data

Our Company takes the necessary technical and administrative measures pursuant to Article 12 of the KVKK to prevent the unlawful processing of and unauthorized access to personal data and to ensure the secure storage of personal data.

 

  1. Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you have the right to:

* learn whether your personal data is being processed,

* request information if your personal data has been processed,

* learn the purpose of processing your personal data and whether it is being used in accordance with such purpose,

* learn the third parties to whom your personal data has been transferred in Türkiye or abroad,

* request the correction of your personal data if it has been processed incompletely or inaccurately,

* request the deletion or destruction of your personal data under the conditions stipulated by the KVKK,

* request that corrections, deletions or destructions be notified to third parties to whom your personal data has been transferred,

* object to any adverse result arising from the analysis of your personal data exclusively through automated systems, and

* claim compensation for damages suffered as a result of the unlawful processing of your personal data.

 

  1. Application Procedure

You may submit requests regarding your rights under the KVKK to our Company in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller.

 

Artstone Panel Sistemleri A.Ş.

 

Address:

Balmumcu Mah. Barbaros Blv. No: 24/B

34349 Beşiktaş / Istanbul / Türkiye

 

Email: [email protected]

 

Your applications will be processed as soon as possible and, in any event, within thirty (30) days, depending on the nature of your request. Where the processing of your application requires an additional cost, a fee may be charged in accordance with the tariff determined by the Turkish Personal Data Protection Board.