FREQUENTLY ASKED QUESTIONS

You can find answers to your questions about Artstone.

What is the material of your products?
What is the origin of your products?
Can you give information about the product's weight per m², its thickness and dimensions?
Is it possible to use it for exteriors?
Can you give information about its resistance to water, humidity and sun?
Can you give information about its resistance?
Is it harmful to human health?
Is it fire-resistant?
Does it have sound and insulation feature?
Does it have a possibility to grow bacteria?
What is the product's guarantee period?
Is there a special care of the product?
Is it elastic?
How is installation done?
Is there an installation guarantee?
Can we install the product by ourselves?
How long does it take to install?
Can you specify their areas of use? For instance, is it possible to apply it to the ground?
What is the deadline duration?
Is it possible to dismount the product? Would we have any problems with carrying it to another area?
Can you give some information on which surfaces it can be applied to?
Is there a need for additional construction?
Do you provide help in case that there is a damage or a need for an additional panel?
Is there an odor during installation?
What is the pricing criteria? Plate or m2?
Can we change the color after purchasing?
Do you have any coloring exclusive to a person or corporate?
Do you have any other models apart from stone-structured models?
Can you supply your products to outside İstanbul and abroad?
If it is supplied, can we get installation service?
How do you understand the originality of "Artstone®" panels?
What is its difference from its substitutes and copied products?
What is its advantages comparing to the natural stone?
What are the frequently used areas? (stores, houses etc.)
Where can we see the applications in real life?
Can we hang any objects, TV etc. on it?
Does it need lighting? For what purpose do you recommend it?
What is your account on social media? Do you have any special offers?
Do you provide discovery services?
Do you give franchise about Selling and Application?
Do you provide architectural services for areas of use?
Can you give some information on the sequence of installation? (after floor is covered, after painting is done etc.)

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